CONDITIONS – CONDITIONS FOR USE OF SITE is the online store selling products online, of the heterogeneous company “VELAS ISTANTINOS AND EU Co.” (hereinafter “The Company”), legally and competently approved by the Ministry of Development, Competitiveness, Infrastructure, Transport and Networks (General Secretariat for Consumer Affairs, Directorate of Consumer Protection) with General Commercial Register (G.E.M.) 124926403000, in accordance with the applicable legislation.

1. Specific information – e-shop information:
It belongs to the heterogeneous company under the name “BELLAS ISTANTINOS AND EU Co.”
Director of the company’s headquarters: ARISTOTELUS 91, 104 34 Athens
Contact email:
Tel. Orders: + 30 211 012 1994

The use of our online store and the realization of your purchases through it are determined and governed by the following terms and conditions. Before entering and using the online store,, read carefully and make sure that you understand and agree to these terms, rules, statements and conditions, as your further use and browsing of the website implies your express and unconditional consent and acceptance.

The Company reserves the right to unilaterally modify or change the content of the website at any time without prior notice to users. Visitors/users are responsible for periodically checking whether amendments have been made to these terms of use. The Company informs users through this website of any changes to the terms of the transactions. Any modification or change does not apply and does not affect orders placed to be executed. The terms and conditions of use of the website and the transactions carried out through it do not affect mandatory provisions of Greek law. The contracts of the e-shop are made in the Greek language, which you declare you understand (writing and reading). The use of the e-shop by minors or by persons who lack legal capacity is prohibited.

By entering you declare that you are an adult and have legal capacity, and you undertake not to allow the use of your information and login codes by minors or by persons who lack legal capacity. If your information and codes are used in this way, it is your fault. For this reason please observe the basic rules of online transaction security.

2. Information & products provided:
The Company is committed to the quality, completeness and validity of both the information listed on its website and the essential characteristics of the products posted on the website, as well as to the accuracy of the data relating to the services provided by the Company’s online store. In the context of good faith, the Company is not responsible for technical or typographical errors, which may have occurred unintentionally or due to interruptions of the website due to force majeure.

3. Limitation of Liability:
The Company cannot guarantee the availability of the projected products. However, it is committed to informing consumers in a timely manner about their non-availability.
The Company is responsible only for gross negligence and deceit, in case of delay in the delivery of ordered products and for information it gives or services it provides through its website.

The Company’s online store is not responsible for any technical problems that may occur to users when they attempt access to or during their visit to the website and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, the Company is not responsible for any acts or omissions of third parties and particularly unfair interference by third parties in products and/or services and/or information, available through its online store. Where this website contains references to third-party websites, is not responsible for the content of these pages, as well as for any damage or damage that may result from their use, as the visitor has access to them solely at his own choice and responsibility.

4. User Obligations:
Users of the website accept and undertake that they will not use the Company’s online store for sending, publishing, and generally in any way transmitting illegal, harmful, threatening, racist, offensive, disturbing, defamatory, vulgar, obscene, libelous or harmful content to minors. Such content may not be broadcast in accordance with the legislation and provisions in force. In addition, the visit of the website and the making of transactions through it must be for personal and private use and exclusively for legitimate purposes and in a way that does not restrict or prevent its use by third parties. The visitor is obliged to use the website in accordance with the law, morals and these terms, and not to make any acts or omissions that may cause harm or malfunction thereof or affect or endanger the provision of the services of the

Users are not entitled to transmit internal and confidential information acquired or disclosed as part of trading relationships or covered by confidentiality agreements, nor information that infringes any patent, trademark and secret, copyright or other proprietary rights of third parties. Finally, users may not invade and install software viruses or any other codes, files or programs designed to interrupt, damage, destroy or prevent the operation of any computer software or hardware, deliberately or unintentionally, because any such action violates applicable Greek and Community law and its provisions. Furthermore, users are not permitted by visiting the Company’s website to harass third parties in any way and content, or to use the website to collect or store users’ personal data.

5. Privacy:

During your visit to the pages and in order to order products, but also to ensure the possibility of contacting you in order to inform you about our new products, you may be asked to provide information about you (name, profession, e-mail address, date of birth, etc.). Any personal data you declare anywhere on the pages and services of the website are intended solely to ensure the operation of the relevant service and may not be used by any third party without compliance with the provisions of the Law. This Regulation should therefore be amended as amended by Regulation (EC) No 2472/97 on the protection against processing of personal data. The Company’s online store operates in accordance with applicable Greek and Community law and safely keeps your personal data for as long as you are registered with a service which are deleted at your request. The personal data you declare in the online store used exclusively by the Company for the purpose of supporting, promoting and executing the trading relationship. The records kept may be communicated to the competent judicial, police and other administrative authorities at their legitimate request and in accordance with the applicable legislative provisions. The Customer has, within the framework of the legislation on the confidentiality of telecommunications, the rights of information and objection provided for in Articles 11 to 13 of the Law. 2472/1997.

6. Transaction Privacy & Security:

Confidentiality is considered self-evident. The same basic principles governing classic transactions apply in the case of e-commerce. All information transmitted by the good member to the Company is confidential and the Company has taken all necessary measures to make use of it only to the extent necessary in the context of the services provided. Some of the measures taken are as follows:

· Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.

· The Company does not disclose the details of customers and their transactions, unless it has written authorization from you or this is required by a court order or a decision of another public authority.

· In the event that the Company uses third parties to support its systems, it takes care to ensure confidentiality.

· All payments made using a card are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with a 128-bit (Secure Sockets Layer – SSL) encryption protocol. Encryption is a way of encoding the information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

· Payments by credit card or viva wallet are made in the safe environment of each bank/company.

· You can request any information kept about you and correct it in case you can substantiate the existence of an error.

· For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to third parties.

· Informational catalogues and printed material will only be provided if you wish and you declare it during your membership.

In any case, the Company’s online store in no way discloses or discloses your personal data and the information you trust us with. The personal data that you make available to us by registering as a member is used exclusively for the execution of your transactions. All information is encrypted and stored in complete security.

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